Privacy Policy

Effective Date: April 27, 2026

Sam’s Fence LLC, doing business as Sam’s Fence & Deck Services, respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how customers can contact us with privacy related questions.

This Privacy Policy applies to information collected through our website, contact forms, phone calls, emails, text messages, advertisements, and other communications with Sam’s Fence LLC.

Information We Collect

When you visit our website, submit a contact form, request an estimate, call us, text us, email us, or communicate with us through online advertising platforms, we may collect the following information:

Name
Email address
Phone number
Property address
Project address
Service requested
Project details
Photos or files you choose to provide
Preferred appointment time
Messages or notes submitted through our website
Basic website usage information, such as pages visited, device type, browser type, IP address, and referral source

How We Use Your Information

We use the information we collect to:

Respond to customer inquiries
Provide quotes and estimates
Schedule appointments
Communicate about requested services
Send appointment reminders
Prepare project proposals
Provide fencing, decking, and related contractor services
Follow up on submitted forms or service requests
Improve our website and customer experience
Maintain internal business records
Comply with legal, tax, insurance, and business obligations

Contact by Phone, Email, or Text

If you submit your contact information through our website, advertisements, forms, or other communication channels, we may contact you by phone, email, or text message regarding your inquiry, estimate request, appointment, project, or related services.

Message and data rates may apply. You may opt out of text messages at any time by replying STOP.

We Do Not Sell Customer Contact Information

Sam’s Fence LLC does not sell customer contact information.

We do not share customer contact information with third parties for their independent marketing purposes.

We may share limited information only when necessary to operate our business, such as with website hosting providers, scheduling tools, payment processors, communication platforms, advertising platforms, analytics providers, subcontractors, financing providers, legal professionals, accountants, or other service providers who help us deliver our services. These third parties are only provided the information needed to perform their services.

Cookies and Website Tracking

Our website may use cookies, pixels, analytics tools, and similar tracking technologies to help us understand how visitors use our website and to improve our marketing and customer experience.

These tools may collect information such as:

Pages visited
Time spent on the website
Browser type
Device type
IP address
Referral source
Form activity
Ad interaction data

We may use tools such as Google Analytics, Google Ads, Meta/Facebook advertising tools, or similar platforms.

You can disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

Advertising and Remarketing

We may use website tracking data to show relevant ads to people who have visited our website or interacted with our business online.

This may include advertising on platforms such as Google, Facebook, Instagram, or other online advertising networks.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect customer information. However, no website, email, text message, or online system is completely secure, and we cannot guarantee absolute security.

How Long We Keep Information

We may retain customer information for as long as needed to:

Respond to inquiries
Provide estimates
Complete projects
Maintain business records
Comply with legal, tax, insurance, and accounting obligations
Resolve disputes
Improve our services
Continue customer relationships

How Customers Can Request Information Removal

Customers may request that their personal information be updated, corrected, or removed from our records where legally allowed.

To request removal of your information, email us at:

perry@samsfences.com

Please include your name, phone number, email address, and a brief description of your request so we can locate your information.

We may need to retain certain information when required for legal, accounting, tax, warranty, insurance, dispute resolution, or business record purposes.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

Third Party Links

Our website may contain links to third party websites, including financing providers, social media platforms, review websites, or other external services. We are not responsible for the privacy practices, content, or policies of third party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

Contact Us

For privacy related questions, contact:

Sam’s Fence LLC
150 Shell Rd
North Chesterfield, VA 23237
United States

Email: perry@samsfences.com
Phone: (804) 318-5364
Website: samsfences.com